When You Must Find An Aged Care Facility

Benetas Hedelberg jpgMost elderly people would prefer to stay in their own home, living independently and the government is currently grappling to provide the level of support that will allow as many people as possible to live safely at home. The long wait times and, in some cases, inadequate service providers have been highlighted in the Royal Commission into Aged Care. As associate tells me of her 97 year old Aunty with mild dementia and some memory loss, but bright in spirit and determined to stay at home alone since losing her husband this year who has a nine month wait for a package. At that age it is debateable whether she will live long enough to receive the support she deserves.

So, apart from the problems of delivering the level of care needed to help people stay in their own homes the reality is there are people whose needs are such high care they can only be supported safely in an aged care facility. These are the people I assist when they need to find suitable accommodation with the level of care needed. It is often an emotional and stressful time for a person and their family as they are suddenly in a situation where there has been a fall or deterioration to the point that immediate accommodation with high-level care must be found.

The pathway is usually that the person has been hospitalised and once their immediate injuries are resolved the hospital needs to discharge them to suitable care. It is assessed that they are not able to be looked after adequately in their home and so an aged care facility must be found as soon as possible.

This places a great deal of stress on the family and the elderly person is often disorientated and grieving at leaving their family home. I help families and their loved one to find suitable aged care accommodation by interviewing them to be clear on their needs and wants and then finding appropriate accommodation options for them to choose from. Some of the more regular requests are: a facility located close enough to the family so they can visit frequently, somewhere that has a good activities program, a double suite for a couple to share, good quality food, nice outlook and garden surrounds and, ofcourse, caring staff. Because I know many of the Managers in the aged care sector and am familiar with the facilities I am in a position to recommend suitable options.

It makes me happy to find a place that makes my clients happy. I received two testimonials recently I would like to share with you:

“Making the decision to have Jillian as our Placement Consultant was like finding a ‘pot of gold’.  From the first phone call we felt a sense of relief as she was very reassuring and caring.Jillian helped our family situation enormously. We highly recommend her services, very efficient, excellent negotiation skills, first-rate knowledge of the aged care homes and the complex aged care system”

Gail and Andrea  2019

“I couldn’t have done any of this without you. You have been wonderful”

Barry, Albert Park 2019

You’ll find more lovely testimonials on my website.

1 thought on “When You Must Find An Aged Care Facility

  1. I have personally worked with Jillian in my role as Admissions Manager with an Aged Care Facility. Jillian really strives to ensure that her clients are happy with their choice of an aged care facility and provides an incredible level of support to her clients.

    Like

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