The Matter of Your Will

Will

I am an aged care Placement Specialist and I have an 84 year old client right now who is fighting for a fair share of the proceeds from the house he shared with his wife so he can afford to go into and aged care facility to be cared for. Unfortunately for him they decided many years ago to put the house in his wife’s name so it would not be affected if the business he was running ran into difficulties.  They had mirror wills to protect him. A year ago his wife was diagnosed with a terminal illness and her estranged son came back into her life. When she passed on a new will came to light, in which her husband is disadvantaged.

Although this is a complex case, it made me think about how people could be adversely affected if there was no will at all. Sadly if you don’t have a legally binding will your wishes may not be followed, and the distribution of your estate may become one great bun-fight

This may end up costing a fortune in legal fees and cause more heart-ache to your already grieving family, yet many people put off making a will, which can ensure their wishes are met and bring peace of mind to themselves and those they love.

When making a will it is generally advised to use a Lawyer or the Trustee and Guardian in your state rather than make a DIY will, especially if you have substantial assets or your wishes are complex. It is also important to remember to have your will updated if there are any changes to your wishes or assets. So, now you have your will, what do you do with it?

Keeping it at home can be problematic as it may be difficult to find and there is the risk of it being destroyed by fire, tampered with or stolen. A safety deposit box you would think a good option, but it can be almost impossible for family to get hold of if they don’t have legal access to the box.  Storing it with your Lawyer is another option, but it can be lost in transition if the business is sold or the Lawyer dies, although legally they have an obligation to ensure all documents are transferred to another law firm.

The State Trustees of Victoria have set up the Victorian Will & Powers of Attorney Registry, a free initiative where anyone in Victoria can register information about the location of their will and powers of attorney documents safely or physically store their original documents with them.

The Registry will help Executors and Attorneys find documents with ease, ensuring your wishes are acted upon when the time comes. Their website states “These documents are your voice and it is essential to safeguard them securely rather than leave them to chance.”

More information about Jillian Slade

A New Test To Tackle Falls in The Elderly

david-monje-lady with walking stick

Older people fear having a fall, more than a bag snatch or a home invasion, according to Professor Stephen Lord, a senior principal fellow at Neuroscience Research Australia at the launch of a new screening test for falls, a collaboration between NeuRA and the aged care company, the Mark Moran Group. He stated that the reason they fear this so much is it is often the precursor to losing their independence. Once an elderly person goes to the Emergency Department of a hospital as a result of a fall and into the hospital system, they are often assessed as being unable to continue caring for themselves, resulting in them moving to an aged care facility.

Research shows one in three people over 65 will have one or more falls every year. At that rate the number of new hospitals will have to increase at a rapid rate to cope with falls related injuries.

Professor Lord stated that the cost of falls to the economy is greater than any other injury, including car crashes.

If a fall is serious, 43 per cent of people aged 70 or older who have one will be admitted to hospital. Currently, falls account for 250,000 hospital bed days every year, and will rise to 450,000 by 2050. Of those who are hospitalised, about 10 per cent will move to an aged care facility for the first time.

The new screening test, launched this week, can predict with 75 per cent accuracy the risk of someone over 60 having a fall – and recommend ways to prevent one. The kit, FallScreen +, has nine assessments. These relate to general wellbeing, including pain and mental health; regular exercise; executive function (which includes ability to assess and negotiate hazards in an unfamiliar place), and eyesight, including ability to see light and shade (which helps to avoid trip hazards).

The kit will be trialled at aged care facilities owned by the Mark Moran Group, and will also be released as an app pitched at those who work in aged care, including physiotherapists, psychologists and others. A simplified test is being developed for general practitioners.

As an Aged Care Placement Consultant I highly recommend that elderly people have a future plan in place so that if they do have a fall or several falls and find themselves in a situation where they can no longer stay safely in their home, they have a plan B ready to go. If they have developed a plan, they are in a position of having more choice and being able to move to a facility that suits their needs, tastes and location. This can make a big difference to the outcome; it can be a positive move.

Some facts taken from Julie Power’s Sydney Morning Herald article published Aug 27 2019.

Benetas The Views At Heidelberg Wins MBA Award

Benetas Hedelberg jpg

To have an Aged Care Facility’s builder receive the Master Builders Association of Victoria (MBAV) Excellence in Construction of Commercial Buildings $20M-30M is a break-through in aged care residential design. The Benetas The Views at Heidelberg 103-bed, state-of-the-art, apartment-style living residence in Melbourne’s North East opened in October 2018, and was designed to support the industry-leading Benetas Best Life Model of Care. Creating a genuine household environment, each apartment has its own kitchen, lounge and dining areas with residents having their own private room with an ensuite.

Benetas CEO Sandra Hills OAM, said the win was well deserved “ADCO Constructions did a fantastic job on The Views, which was a really important development for Benetas,” she said. “It was our first building constructed from the ground up to accommodate the Best Life Model of Care and ADCO exceeded our expectations.”

Benetas hairdresser jpg

ADCO Constructions Senior Design Manager, Glen Blamey, said the company was thrilled with the win.

The Views at Heidelberg will shortly celebrate its first year since last year’s launch with positive feedback on the Best Life Model of Care and the building itself. I was fortunate to visit the newly built facility last year, having been invited in my role as a Placement Consultant and was impressed by the quality and style of building and fittings, as well as the concept of care.

Benetas dining jpg

Of the thirteen aged care apartments, each has seven or eight residents who are supported and encouraged to continue pursuing their hobbies and interests through a lively activities program with a happy hour, bus tours, fitness programs and movie screenings. Facilities also include a café and sports bar,

Benetas lounge jpg

 

wellness centre/day spa, hairdressing salon, arts and crafts room, cinema and library.

Being an Aged Care Placement Consultant I visit many aged care homes and it is encouraging to see innovative styles of aged care being adopted.

 

Aged Care Residents’ Communications In The Digital Age

elderly-smartphone

Older adults may be slower in their uptake of internet based technologies, but they are more digitally connected than ever. Tweeting, facetiming and face booking are all popular ways to keep in touch with family, grand kids and friends. As social media has become an ever increasingly important platform for social connections older people are using the medium  more often.

Active social engagement has been shown to be associated with better health and health outcomes across a number of studies over many years. When a person moves into an aged care facility it may be difficult for them to continue their social connections in the physical sense. They may be some distance away from the neighbourhood in which they have lived, they may be unable to travel to maintain relationships. Family visits then become more important, providing social contact and support but geographic distance or work commitments may hinder their ability to make frequent visits.

The possibilities of digital connection to the wider world offer an important avenue for further social connectedness, including connections with family and friends overseas. Aged care facilities are now getting on-board with most providing wifi access to residents. As a Placement Consultant for aged care accommodation, I always check whether wifi is available when sourcing appropriate aged care accommodation as it has become a highly desired criteria, with families asking for wifi. Not all residents wish to take up new technologies, but their families often bring devices when visiting to connect to other family members or friends.

Access to online resources can enhance the well-being of older adults through more frequent social interactions and better access to information. As reported in the Journal of Ageing and Mental Health a small study was done on a group of 80 year old men, with one group learning computer skills and having internet access whilst the control group did other activities. The study found that “Computer and Internet use seems to contribute to older adults’ well-being and sense of empowerment by affecting their interpersonal interactions, promoting their cognitive functioning and contributing to their experience of control and independence.”

Funding to Help Forgotten Australians

aimee-vogelsang-DbJR10fEteE-unsplash-1Forgotten Australians, also known as Care Leavers, are people who were in an orphanage or other institution while a child up until 1989 and experienced either horrendous physical or sexual abuse, or bad care practices. More than 500,000 Australians endured poor living conditions as an institutionalised child. In recognition of their needs $500,000 in funding was provided by the former Minister for Aged Care, Mr Ken Wyatt to South Australian not-for-profit organisation, Helping Hand Aged Care, to develop their guide Real Care The Second Time Around.

Helping Hands believes the funding they have received from the Government will allow for communication and understanding between aged care providers and Forgotten Australians.

Helping Hand Project Manager Diana O’Neil said.“We are hopeful this booklet is the first step in a longer conversation that will lead to influencing policy and practices within the aged care sector.” The guide was released by Helping Hands in February, and recognises choice and control is important but a challenge to Forgotten Australians. Some of the suggestions in the guide include offering care based on choice, transparency and understanding.

To accompany the work from Helping Hand, Flinders University has begun research into the needs of Forgotten Australians to create tangible recommendations for aged care facilities.

Flinders University’s College of Medicine and Public Health recently acquired a $50,000 Strategic Research Grant from the Australian Association of Gerontology and the Flinders Foundation, to explore the health impacts, needs, preferences, barriers and experiences of the Forgotten Australians moving into aged care or accessing aged care services.

Monica Cations, Flinders University Research fellow and Chief Investigator of the Forgotten Australians study, will be leading the study with the findings and recommendations to be released next year in March/April.

Ms Cations says, “Aged care is really terrifying for people that were raised in these types of environments. The concept of being re-institutionalised is terrifying for a lot of people. We need to understand and explore what are the other options. Because a lot of aspects of general aged care can be really unsafe for people who have experienced traumatic childhoods or institutionalisation as children. But we don’t know a lot about what exactly needs to change to meet their needs.”

Forgotten Australians from South Australia will be interviewed to develop recommendations for aged care facilities to implement. The research team report they were overwhelmed by the amount of Forgotten Australians wanting to participate.

Thanks to the Aged Care Guide website.

The Rise of Robots in Aged Care

Robots in care

The rise of technology has led to it being used increasingly in health and aged care settings. Infra-red vein finders, nurse-specific smart devices and various monitoring tools are being introduced on wards whilst Skype and iPads and other devices are helping to keep families connected to loved ones who are in aged care. And across the world we are seeing the rise of robots in care.

Lamson, a robot currently being used in residential care in Melbourne, delivers medicine and meals, takes laundry and can even use lifts. I met this robot recently when visiting a newly built aged care facility, Trinity Manor,in Greensborough that opened its doors to residents in May this year. As a Placement Consultant, helping find suitable aged care for clients, I have the privilege of visiting new aged care facilities to assess their suitability for my clientele and I have to confess this was the first time I had seen such a robot in action.

These robots will become more common. The latest innovation are telepresence robots which are controlled by a remote user, in the case of Lamson it was staff, but many used in other places are actually controlled by family members of the resident. A study of these robots in Finland found that for the elderly, telepresence provides benefits over non-mobile video connections as they can interact with it in a more natural manner. The robots also help the elderly to feel secure, as they feel that their relatives or carers can keep an eye on them virtually and interact with them.

Griffith University has been using social robots to interact with people with dementia, and a new start-up out of Sydney has been experimenting with robots that can help patients take their medicine.

Ikkiworks’ new robot, ikki, is part companion, part clinician. Trialled primarily with children living with cancer, ikki can take the temperature of a patient, as well as identify medication and alert the patient if the medication is incorrect. What a boon that would be for elderly people that forget to take their medication. Ikkiworks plan to develop the robot so it could eventually be used in aged care, providing companionship whilst monitoring health.

Wendy Moyle from Griffith University sees the next innovation in robot technology being the development of assistive robots integrated with smart homes, assisting elderly adults to stay home longer.“These are multifunctional robots that are voice activated, can assist a person with activities of daily living, monitor wellbeing and report wellbeing to healthcare professionals and family and can virtually connect the person.” she said.

We are certainly living in the technological age and it’s encouraging to see how these developing technologies can help our ever growing aged population to enjoy better care.

Meeting Residents’ Expectations in Aged Care Homes

As an Aged Care Placement Consultant I find  clients always ask me about two main issues. The first is staff ratios, which has become a hot topic in aged care. This is a difficult question to answer since the introduction of Ageing In Place, because most Aged Care Homes now have a mixture of high and low needs and staff numbers are rostered according to care needs and work load at any given time. I find the most helpful question to ask of an aged care facility is the availability of Registered Nurses on each shift, including overnight, as well as the availability of Doctors on weekends and overnight.

The second most often asked question is about the quality of food, which is another big issue in aged care homes.  I can understand why it’s so important. Apart from the nutritional value, food plays a major role in the daily life of a resident. The anticipation of meals is an important focus and having a good feed leaves them satisfied. Everyone enters a home anticipating the food will be up to standard and palatable; some are disappointed at the quality, while others find the meals delicious.

Earlier in my career when I worked in Aged Care Facilities I was amused that it was often the people who had lived alone surviving on toast or crumpets who complained the most about the food. I would hear the complaints the Chef received and they were often contradictory, some thought the soup too hot, some too cold, some found the gravy too thick, some too thin. I realised how difficult it was to deliver meals for such a large and diverse population, also taking into account medical conditions, and still please everyone. I can assure you there are many residents who do enjoy their food.

In my experience, the people who choose to enter residential aged care and embrace their new lifestyle thrive and are mostly content. It is a big challenge for providers of aged care facilities to meet the expectations of residents and their families. I seek aged care facilities for my clients that suit their needs and will deliver quality service.