New Aged Care Facility in Greensborough

 

Trinity Manor Greensborough frontAs an aged care Placement Consultant I am, at times, invited to visit new aged care facilities prior to their opening. Recently I was invited to visit Trinity Manor Greensborough to view the facility before it opened its doors to residents yesterday (16th May, 2019).

Trinity Manor Greensborough reception

There are 112 beds, including 12 in the Memory Support section for those living with dementia needing a secure and safe environment.  They offer these residents a specialist dementia care support program. All residents have access to care by qualified registered division 1 nurses, available 24 hours.

The chef prepared a lovely lunch for me so that I could sample the standard of meals that will be served to the residents. They will have a plentiful supply of food throughout the  Trinity Manor Greensborough meal

day, with a continental and hot breakfast followed by a main meal at lunch with offerings such as Rogan Josh, roast leg of pork with apple sauce, crumbed fish and beef and shiraz pie served with a varied range of vegetables daily followed by desserts such as mango panna cotta and apple strudel. A soup is served in the evening followed by a light meal and dessert. Cakes, devonshire tea or biscuits are served at morning and afternoon tea and supper.

It was intriguing to see a robot in action in an aged care facility; its role is to take the load from carers and kitchen staff. Able to deliver to rooms and various departments, the robot accesses the lift to reach different floors.

Trinity Manor Greensborough robot 2

The robot stops when a resident is near and plays music as it goes along. In my role as a Placement Consultant I have to confess this is the first time I’ve seen a robot in aged care. The facility is using the Lamson Robo, which is easily operated with an IOS mobile app, allowing the operator to call and send the robot via a mobile device. Whilst I was visiting they were mapping the building with the robot. The new residents will be involved in naming the robot, with a competition for its name.

The facility has many great features, with a hairdresser,

Trinity Manor Greensborough haridresser

massage room, gymnasium, cinema,

 

private dining rooms for family meals, outdoor bar b q, multiple dining and lounge areas and balconies and terraces off rooms. The décor and furniture is all modern and tasteful.

ACAT Assessment and Specialist Dementia Care Program

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ACAT Assessment

The Australian Government Department of Health has in recent times received a number of enquiries from providers of aged care about when an Aged Care Assessment Team (ACAT) assessment is required. The department states that “A subsidy cannot be paid to an approved provider for providing care to a person, unless the person is approved under the Aged Care Act 1997 (the Act) as a care recipient.

An ACAT assessment is required if a person is seeking access to aged care services that are funded under the Act, such as:

  • Residential Care
  • Flexible Care in the form of Transition Care or Short-Term Restorative Care
  • Residential Respite Care
  • a Home Care Package. “

 

New Initiative Rollout 2019

One of the Department of Health’s new initiatives – the Specialist Dementia Care Program (SDCP) is beginning to roll out.

This program will provide care for people exhibiting very severe behavioural and psychological symptoms of dementia (BPSD), who are unable to be appropriately cared for by mainstream aged care services.

The SDCP will offer specialised, transitional residential support, focussing on reducing or stabilising symptoms over time. I have, at times, been in the position of finding suitable accommodation for people exhibiting behaviour that cannot be managed in the aged care residential service in which they reside. It is a difficult situation and, as an Aged Care Support Consultant, I applaud the introduction of specialist services to accommodate people in this position.

The department has advertised a targeted grant opportunity for a prototype SDCP service, with the next round of 14 SDCP grant opportunities to be advertised early this year. This first phase of specialist dementia care units is expected to be operational in early 2020 with a full rollout in 2022-23. It is expected that there will be at least one specialist dementia care unit (within a broader residential aged care service) operating in each of the 31 Primary Health Networks.

One of the objectives of the SDCP is to generate evidence on best practice care for people exhibiting very severe behavioural and psychological symptoms of dementia that can be adapted for use in mainstream settings to benefit all people with dementia.

Source: Australian Government Department of Health website.

 

Seek Professional Advice On Retirement Village Contracts

Four Corners and Fairfax Media have recently reported on a story about retirement village living which is worrying. My advice to anyone contemplating entering a retirement village is that they should first speak with their family and let them know what they are planning before entering into any contract. They should also seek legal advice about the details of any contract they contemplate entering into, seeking clarification on not only the financial aspects of the contract but also looking at the fine print on lifestyle regulations. This is good practice for any contract, but particularly in the instance of retirement living as the stakes are so high.

Aged Care is not a trademark and any organisation can state they provide aged care. It’s important to understand the difference between private retirement living companies who advertise that they provide aged care and Government funded aged care.

Checking out all aspects of a retirement village or aged care facility is extremely important. This is one of the reasons clients use my aged care consultancy services.They know they will have a professional who will find them the right place to live in their later years and that I will thoroughly assess the suitability of each option. I recommend that my clients seek further professional input from their legal advisors and financial planners experienced in the aged care field.

During my career as an Aged Care Placement Consultant I have seen many cases where a knowledgeable Financial Planner has given advice to a client that has made a positive difference to the type of accommodation they were able to acquire. I care very much for the welfare of all my clients and do not want to see them suffer as they make these very challenging transitions in life from their own home to a retirement village or an aged care facility.

New Association For Excellence in Age Service Professionals

Jillian Slade - Placement Consultant for Aged Care

Jillian Slade – Placement Consultant for Aged Care

I applaud the recent formation of the first peak body for consultants who operate in the age, retirement and disability sectors. The Association of Age Service Professionals is not a regulating body as such but a peak body that encourages members to operate with professionalism, integrity and behave ethically. I am proud to be on the committee of this body that will set benchmark standards to bring the industry to a higher standard of excellence.

With the formation of this Association consumers will be able to easily identify consultants who meet the standards of excellence when they are looking for help with Aged Care. Consumers can be confident of our members’ commitment to the sector/s they operate in and that they actively remain up to date on all changes in the sector. Members of this Association are valued in their own industry as competent professionals who will deliver a quality service to their clients.

Health professionals and providers in the sector can now confidently refer their clients to members of the Association, knowing that they will receive the correct advice. As the industry evolves and reforms continue to be rolled out the Association of Age Service Professionals will grow into a strong body of professionals, supporting each other for the betterment of the industry and advocating for their clients as one voice. This can only lead to improvements in the Aged Care sector and I look forward to a new chapter opening up with the formation of the new Association.