Looking back on some Case Studies of clients I have been able to successfully place in suitable aged care facilities I am so pleased I was able to help these families. I recall the story of two desperate brothers who were under pressure to move their father into aged care within a week! The brothers had found facilities that were close to them were either too expensive, charged additional service fees, were too depressing or had long waiting lists. Both worked full time and were exhausted from searching. I was able to arrange a tour of 5 facilities which met their criteria and when they favoured one I spoke with my contact there about the urgency; within days they had chosen a room and their father settled in very well.
Another situation concerned a couple who were going along quite well in their own home with the husband as main carer for his wife, who was in the early stages of dementia. Then he had a serious fall resulting in a head injury which left him unable to walk again. The family now needed to find him a place in residential care quickly. They were introduced to me as a Placement Consultant and my brief was to find an aged care facility they could afford, be accommodated together as a couple and move in at the same time. Not an easy ask in Bayside Melbourne! I secured them a place in a lovely facility where they had a couple’s suite and I was able to negotiate an affordable price.
Two sisters who received a nasty shock when told by medical staff that their father’s condition made it dangerous for him to go back home and live alone came to me for help to find permanent aged care accommodation for him. He had been living alone but began to have falls due to sudden drops in blood pressure and ended up in hospital after a major fall. The daughters had visited what they thought were all the available facilities in the area but there were no vacancies. I suggested a facility I knew of that provided great care where I had a good relationship with the management. I was able to secure the next vacancy and reduce ongoing costs by $50K. The sisters were very grateful and told me “We couldn’t ask for a better facility for Dad. It’s very quiet, light and cheerful and the staff are very friendly”. Stories like these make my role as an Aged Care Placement Consultant very rewarding.